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Posts with category: business

In which countries are there 7-Elevens and how many are there?

In his recent Wallet Pop post on 7-Eleven's move to provide more 7-Eleven private-brand products, Geoff Williams mentioned the U.S. and Canada as two 7-Eleven countries. There are more than that. There are so many that it can make your head spin. With so many companies struggling, here's one that continues to make its mark. The company started up in Dallas, Texas in 1927, and as far as I know, is still going strong more than 80 years later.

I have never seen as many 7-Elevens in my life as I did when we lived in Taiwan. If you were in need of a 7-Eleven in Hsinchu where I lived, there was one just up the street or around the corner. At some 7-Elevens you could see another 7-Eleven just a block away--or across the street. The products were Taiwan products besides a mix of others. With the 7-Eleven brand coming onto the scene, it might be a hard choice to pick between the shrimp crackers or 7-Eleven potato chips.

7-Elevens can be found in 17 countries outside the U.S. Along with Taiwan and Canada, the other countries include: Japan, Australia, Mexico, Singapore, the Philippines, Sweden, Denmark, South Korea, Thailand, Norway, Malaysia , China, Macau, and Hong Kong. There are approximately 27,250 of them. [from 7-Eleven profile page] Of these, almost 4,500 (or more) are in Taiwan.

When 7-Eleven started in Dallas, it was the first convenience store ever. The first products were ice, milk, bread and eggs.

Death, hunger strike, and execution reveal mounting tension between Taiwan and China

The father of a family friend of mine recently passed away in Taiwan. He was a well-respected Taiwanese dignitary, and mourning his death will continue until his burial next week. In the meantime, family members leave the front door of their home open and people stop by to express their condolences.

There's a lot of crying going on in Taiwan these days. Former Taiwanese President Chen Shui-bian ended his two-week hunger strike that was an effort in protesting his recent arrest. He has been accused of bribing and money-laundering - the proof of which has been uncovered in three Swiss bank accounts. Despite this proof, he wrote a poem that was published in the Liberty Times on November 25th, saying he would die for Taiwan's independence from China. He continues to accuse Taiwan's current administration of pandering to its communist neighbor.

Qantas CEO Hints at Future Merger

Qantas CEO Geoff Dixon might be stepping down from his post after eight hectic years, but he still has something to say about the future of the famous Australian airline. Though he did not announce a merger, Dixon stated that a future merger is "inevitable."

"For Qantas, consolidation is highly desirable. It is in our interests to be at the leading edge of efforts to build a global airline grouping."

However, he did not give any further details, leading some to believe that he is just letting off steam after running up against stiff government restrictions concerning the percentage of foreign ownership allowed of Australian airlines. Attempts to merge with Singapore Airlines and Air New Zealand were less than successful.

Dixon will leave Qantas in relatively stable condition, all things considered. He will hand a profitable company over to Alan Joyce, the current CEO of Jetstar (the low-cost-carrier affiliated with Qantas). The airline claims to have saved money because it operates more fuel-efficient aircraft.

[Related Story]




Instead of boycotting Utah, here's an opposite idea. If you're gay, head there in droves

Although the boycott of Utah could cost the state a bundle in tourism dollars if it's a success--and if it's happening--here's another idea to make an impact. Scott McCoy, an openly gay senator in Utah, has suggested that people who are gay should head to Utah in droves. I read about McCoy's views in this Seattle Times article.

The idea McCoy had when he heard about the ban is to show folks in Utah that gay people and gay families are genuine and wonderful people. By showing up in Utah and doing vacation like things, these families would in essence be educating people about the need gay families have for equal rights under the law just like other families.

Reading McCoy's take on the boycott reminded me about my experience at Kings Island this past August during Gay Pride Night. I went with my brother, his friend and my daughter. As I stood in line to ride the Firehawk, the roller coaster you ride mostly on your stomach, and looked at the other people in line, I thought how utterly common a scene it was. Shorts, T-shirts, sneakers, middle-aged paunches on some, better haircuts on others, talking, laughing, smiling, and visiting. When it stopped raining and all the rides were a go, the joy felt exactly the same on any other day when I've been to an amusement park in the rain. For some reason, give me a summer and I'll go on the rainy day. It's not planned that way, it just happens.

If I hadn't known we were there on Gay Pride Night, I really wouldn't have been able to tell. Maybe McCoy has a point. On the other hand, Colorado lost millions of dollars in the 80s when there was a similar boycott.

Peter Greenburg , the Today show's travel guru, pointed out earlier this year before Prop 8 passed [see article] that with gay people being allowed to tie the knot in California, that state was going to be able to pull in serious bucks. I imagine these days, it's good-bye dough to some extent.

Regardless of ones political or religious opinions, tourism is a powerful playmate when it comes to a state's financial health.

Zagat's 2008 best airlines survey

After receiving my 37th email of the day from an airline PR firm hailing their place in this year's Zagat survey, I decided it might be worth taking a look into it. Rather than trumpet one airline's accomplishments over the rest in any particular category, however, I'll give you the straight up list of their #1's. You can find it on their website too.
  • Best Large Domestic Airlines (Premium Seating): Continental Airlines
  • Best Large Domestic Airlines (Economy Seating): Jetblue Airways
  • Best International Airlines (Premium Seating): Singapore Airlines
  • Best Airline Websites: Southwest Airlines
  • Best In-Flight Entertainment: (Domestic): JetBlue Airways
  • Best In-Flight Entertainment (International): Virgin Atlantic Airways
  • Best Consumer On-Time Estimates (Domestic Only): Southwest Airlines
  • Best Midsized Domestic Airlines (Premium Seating): Virgin America
  • Best Midsized Domestic Airlines (Economy Seating): Midwest Airlines
  • Best International Airlines: (Economy Seating): Singapore Airlines
  • Best Frequent Flier Programs: Southwest Airlines
  • Best Value for the Money: (Domestic): Southwest Airlines
  • Best Value for the Money: (International): Continental Airlines
  • Best Luggage Policy (Domestic Only): Southwest Airlines
Prevailing theme? LOW COST CARRIERS. The airline with the best hedged fuel and most leverage in industry, Southwest, captured the most awards, while other carriers like Jetblue and Virgin America cleaned up with most of the rest. The only other domestic airlines to take home prizes were Continental Airlines and the near-defunct Midwest Airlines.

Perhaps this will send a message to the legacy carriers that they're quickly losing ground to the younger, low-cost crowd and that it's finally time to come off of their high horse and cater to the masses. Or perhaps they'll use this as another excuse to instill fees and figure out how to make mileage tickets more expensive. My guess is the latter.

Enterprise receives highest rank for rental car companies. What are the others?

According to J.D. Power and Associates, the company that conducts a survey on customer satisfaction with rental cars, Enterprise-Rent-a-Car came out ahead. Good for Enterprise. This is the fifth consecutive win for this company. They are the only company to receive a 5 out of 5.

Other top rankers-with 4 out of 5, are Hertz and Alamo. Maybe Alamo listened to customer complaints because that company improved its service since 2007.

What makes great car rental service? Car companies were ranked according to "cost and fees, pickup process, rented car, return process, reservation process, and shuttle van/bus" according to this summary at MotorTrend. Cost and fees were what most people were after.

One in ten people report a problem at the rental desk which is a problem in today's economy when less business people are traveling. Keeping customers satisfied is one way to increase their likelihood of returning.

The companies that ranked 2 out of 5 from bad to worse are:

  • Thrifty
  • Dollar
  • Payless
  • Advantage Rent A Car
  • Fox Rent A Car

The photo is of Enterprise's hybrid fleet, perhaps another item that makes customers satisfied.


A new tool for finding award tickets

Like me, if you've ever accrued more than 25,000 frequent flyer miles you know how terrible it can be redeeming them for an award ticket. It seems like 95% of the time, the ideal flight that you want is completely sold out and that the next available flight for you is on a Wednesday. In February. On a tiny airplane with 17 layovers.

What many people don't know though is that mileage award availability is a fluid system -- seats open up and close overnight based upon how many people are booked and the amount of time before the flight. So to stay on top of whether or not seats are available for your particular itinerary, you really have to check every day (if not more frequently) to see if anything has changed.

This can be time consuming and difficult, and until now, only by calling or checking the web every day or subscribing to expensive software like expertflyer.com could you check availability.

Enter Yapta.com. The search engine known for refunding the value of your ticket if the price went down recently announced that they would be hosting award availability from several carriers carriers on their site. They've also included a tool that automatically notifies you if seats open up on your ideal flights. Brilliant.

For now the service is only available on Alaska, Continental, Delta, United and US Airways, but if demand turns out to be as strong as I predict, it could expand soon. Log onto Yapta.com and give it a try.

More free miles for Delta passengers

If you're a member of the Delta mileage program, this year has been good to you. From double miles promotions to generous partner rewards to easy status

Their latest promotion gives members up to 150% bonus on activity (on and off the ground) through year's end. Rewards are tiered as such:
  • Earn 0-5k miles, get a 50% bonus
  • Earn 5-10k miles, get a 100% bonus
  • Earn 10k or more miles, get a 150% bonus
So you could fly to Europe once (8000 miles) then, say, fly a transcon (4000 miles) and bang, you've got 12,000 miles plus a 18,000 bonus, or 30k miles, more than a free domestic ticket. That's downright generous.

Why would you do this? Conspiracy theorists among the Northwest crowd (who will soon be assimilated into the Delta ranks) claim that this is some sort of underhanded way to sleight the NW crowd and make the DL frequent flyers stronger.

Personally, I think that Delta have figured out that miles are starting to turn into a profit maker. With inherent fuel surcharges and checked bag fees on every itinerary, no flight is free anymore and the airline will still make a few dollars. And all of the time that we spend earning miles and digging around for nearly impossible-to-find award tickets? More time indoctrinating ourselves with the Delta brand. Is that worth a seat on a plane that isn't even full? You bet.

Southwest moves in on New York City

Southwest Airlines (WN) just announced that they're moving in on New York City's LaGuardia through the purchase of bankrupt ATA's slots. The purchased slots would be enough for seven round trip flights out of New York City per day. Says spokesperson Paula Berg:

"Through a stock purchase acquisition, Southwest would get several assets of the reorganized ATA Airlines, including the rights to 14 LaGuardia
slots, and various other assets including training materials and
trademarks, etc. No aircraft, facilities, or employees are included.
"

Bankruptcy courts and the legal hodgepodge still have to approve reorganization of the defunct ATA and the subsequent purchase of slots by WN, but at this point, the airline is pretty confident that they're headed for the Big Apple.

So what does this mean for the New York traveler? As the best-hedged and one of the few profitable airlines in operation today, Southwest has the advantage of undercutting the competition's fares, effectively forcing other airlines to compete and drop their prices out of the city. So even if you aren't a big fan of WN, you should be happy that they're driving down the price of tickets across the bar.

It should take a few months for details to develop on when WN will move in (they're being tight lipped about any schedule.) We'll let you know when the plan comes together.

Mystic Caverns for sale on eBay

Looking to invest in some real estate while interest rates are low? How about your own cave?

Steve Rush, owner of Mystic Caverns in northern Arkansas, is looking to unload this tourist attraction. He's put the set of two caves, which draw approximately 15,000 visitors per year, up for sale on eBay. He's asking just shy of $900,000 for what he calls a business investment.

Rush has been hosting visitors to Mystic Cave and Crystal Dome since 1992, but attendance has trailed off since a nearby amusement park closed in the late 90's, and Rush wants to devote more of his own time to Christian ministry. He says the buyer of the caverns should have a flair for entertainment, as visitors want more than just information.

The caverns are tourist-ready, with rock walkways, lighting, and a gift shop all included in your purchase. So far, nearly 20,000 visitors have viewed the listing, but it's still up for grabs as of this post. How many times do you get the opportunity to buy your own caverns? What would you do with Mystic Caverns if you could buy it?




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